Sectors & evidence

Eight sectors, one common problem

We are not a specialist in any single industry and we do not claim to be. What our clients share is that their systems carry operational load — when something stops, somebody downstream notices within the hour.

8 sectors shown

Aerial view of a container terminal with cranes and stacked containers Retainer + project

Transport & logistics

Warehouse management, fleet telematics and the integrations between them. Cutovers get scheduled around the freight calendar, not ours.

Engineers reviewing plans on an infrastructure site Government

Utilities & water

Operational technology sitting alongside corporate IT, with a segregation story that has to satisfy an auditor as well as an engineer.

Solar array photographed from below against a blue sky Major project

Energy

Asset bases that grew faster than the systems tracking them. Usually a data problem wearing an infrastructure costume.

A clinician working at a computer workstation Privacy-critical

Healthcare

Clinical and administrative systems where the controlling risk is a privacy breach, not an outage.

Colleagues reviewing data dashboards on screen Assurance

Financial services

Independent assessment and third-party due diligence for firms whose own regulator asks the questions first.

A modern open office with people working Support only

Retail

Point of sale, stock and store connectivity, where the busiest trading days are the ones you cannot schedule work on.

A group of colleagues in discussion Project

Education

Student and staff identity, device fleets and the seasonality of an enrolment cycle that will not move for a project plan.

Case studies

Four engagements, written honestly

Including what went wrong in them. A case study with no setbacks in it is marketing, and everybody reading it knows that.

Transport & logisticsSouthern Cross Freight

Warehouse management upgrade and Azure migration. Eleven distribution sites, one of them running a version four releases behind. We slipped the third site by two weeks because a stock-take clashed with the cutover window and we would not run both — flagged it eleven days out. Now on a Silver retainer.

4 hrsLongest cutover outage, against an 8-hour window
Utilities · GovernmentMeridian Water Authority

OT and corporate network segregation. A regulator finding gave a nine-month deadline. The hard part was not the firewalls; it was establishing which of 340 devices were actually load-bearing, half of which were not in any register. Discovery ran two weeks longer than scoped, absorbed at our cost because the estimate was ours to get right.

340Devices inventoried and classified
Financial services · AssuranceBellbird Financial

Essential Eight maturity assessment. Scored lower than the internal self-assessment on four of the eight mitigations, which was not a welcome conversation. We did not bid on the remediation programme — it went to market and another firm won it. We re-scored twelve months later.

1 → 2Maturity level across seven of eight mitigations
EnergyTasman Energy

Asset data consolidation. Sold as an integration build; discovery found the real problem was three systems disagreeing about what an asset was. We rewrote the proposal downward — a fixed-price data-modelling piece first — which cost us roughly a third of the original engagement value and made the rest of it deliverable.

3 → 1Systems of record for asset data
These are invented. ACME IT Solutions is a demonstration company and the clients named above do not exist. The engagements are written to be plausible rather than to flatter — but no real organisation, project or outcome is described here.

Your sector not listed?

The list is where we have done the work, not where we are willing to. What matters more than the industry is whether the systems carry operational load and whether somebody internally owns the outcome.