ACME IT Solutions is a Sydney consulting and engineering firm of about 38 people. We take organisations from cloud strategy through migration and assurance, then stay on the hook once it is live — under a service level, not a promise.
Trusted by teams across eight sectors
Illustrative figures for a fictional firm — see the notice in the footer.
Most firms our size sell one of these and subcontract the rest. We run all four in-house, which is the only way the advice, the build and the support can agree with each other.
Cloud strategy, operating-model reviews, security uplift roadmaps and business cases that survive contact with a board paper.
Microsoft 365 and Azure migrations, integration builds, network refresh, testing and commissioning — run to a plan with a date on it.
Essential Eight assessments, ISO 27001 readiness, vendor due diligence and independent review of work somebody else delivered.
An SLA-backed service desk, prepaid hour banks, monitoring and maintenance. The part of the relationship that lasts years rather than months.
Every engagement runs the same spine. The point of the early steps is that they are cheap enough to walk away from — if discovery says the business case is not there, we would rather tell you at step two than bill you through step four.
How we price thisA fixed-price fortnight. We map what you actually run, talk to the people who use it, and write down the constraints nobody documented.
Two or three routes with real numbers against each, including the cost of doing nothing. You own the recommendation, not us.
Delivered in slices with a demonstrable outcome at the end of each. Fixed price where the scope holds still, time and materials where it genuinely cannot.
Testing, rollback plans, and an independent check that what was designed is what got built. Hypercare for the first month.
Into managed services under a published SLA, or handed to your team with the documentation to actually operate it. Both are fine outcomes.
Buy a block of hours up front at a discount to our standard rate. Incidents, small changes and advice all draw from the same bank, and the balance carries month to month. Work out what a block would cost you before you talk to anyone.
Freight that cannot stop, water that cannot fail, clinical systems that cannot lose a record. The common thread is not an industry — it is that downtime has a number attached.
Warehouse and fleet systems where an hour of downtime is measurable in pallets.
Operational technology sitting next to corporate IT, with regulators watching both.
Fast-growing asset bases that outran the systems built to track them.
Clinical and administrative systems where a privacy breach is the whole risk.
Invented, like everything else on this demonstration site — but written the way real reference calls actually sound, which is mostly about whether people turned up and told the truth.
They told us the migration would slip two weeks before it slipped. That sounds small. It is the entire difference between a partner and a supplier.
The Essential Eight assessment came back worse than we hoped and they did not soften it. The roadmap that followed was the first one our board actually funded.
We came for a network refresh and stayed on a retainer. The hour bank means my team stops rationing whether a question is worth raising a ticket for.
Tell us what is not working. If we are the wrong firm for it we will say so, and usually we can point you at who is not. If we are the right firm, the next step is a fixed-price discovery, not a proposal full of assumptions.